Marketplace Administrator - Nafa Baby

Join Nafa Baby, a trusted name in the baby products industry, as a Marketplace Administrator in Malang, Jawa Timur. We are seeking a professional, trustworthy, and detail-oriented individual to manage our online marketplace presence. With a growing customer base and a commitment to excellence, Nafa Baby offers a unique opportunity to shape the future of our digital platform.

As a Marketplace Administrator, you will be responsible for managing our online marketplace presence, ensuring a seamless shopping experience for our customers. You will work closely with our sales team to manage product listings, inventory, and order processing. This role is perfect for someone who is passionate about e-commerce and has a keen eye for detail.

Nafa Baby is not just a company; it's a family. We offer a supportive and collaborative work environment, where your ideas and contributions are valued. Join us and be part of a team that is dedicated to providing the best baby products to our customers.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize product listings on our online marketplace to ensure maximum visibility and sales.
• Monitor inventory levels and coordinate with suppliers to maintain stock availability.
• Process and manage customer orders, ensuring timely delivery and customer satisfaction.
• Collaborate with the sales team to promote new products and special offers.
• Provide excellent customer service, addressing customer inquiries and resolving any issues promptly.
• Analyze marketplace performance metrics and provide recommendations for improvement.
• Stay updated with industry trends and best practices in e-commerce.
• Assist in the development and implementation of new strategies to enhance our online marketplace presence.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in a similar role, preferably in the e-commerce or retail industry.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong understanding of inventory management and order processing systems.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented with a keen eye for accuracy.
• Familiarity with SEO and digital marketing principles is a plus.

🛠️ Keahlian

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